Terms of Service
These Terms of Service explain the rules that apply when you visit Dewalt, browse products, create an account, place an order, make a payment, or contact our customer support team.
Overview
Welcome to Dewalt. By using this online store, you agree to follow these Terms of Service and any related store policies that apply to your use of the website.
These terms are intended to help keep the shopping experience clear, safe, and reliable for customers who browse, order, or communicate with Dewalt.
Acceptance of terms
By accessing the Dewalt website, placing an order, creating an account, or using any store feature, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use the website or place an order through Dewalt.
Online store terms
These rules apply to website use, product browsing, ordering, account activity, and customer communication.
Store use
You agree to use Dewalt only for lawful personal shopping purposes and not for any activity that may harm the website, customers, systems, or store operations.
Account information
If you create or use an account, you are responsible for keeping your login details secure and for providing accurate, current, and complete account information.
Customer details
You are responsible for providing accurate billing, shipping, contact, and order information so we can process and support your purchase correctly.
Product information
We aim to present product names, descriptions, images, options, and availability clearly. Product details may be updated, corrected, or changed when needed.
Pricing
Prices, promotions, discounts, and product availability may change without notice. If an error appears, Dewalt may correct it before or after an order is submitted.
Availability
Product availability is not guaranteed until an order is accepted and processed. Items may become unavailable, delayed, or discontinued.
Orders and payment
When you place an order with Dewalt, you agree that the order information you provide is accurate and that you are authorized to use the selected payment method.
- Orders may be reviewed before processing.
- We may contact you if additional order information is needed.
- Orders may be refused, canceled, or limited when required to protect the store or correct an error.
- Payment must be completed before an order can be processed.
Payment services
Dewalt may accept payments through PayPal, Stripe, and credit card payment options. Payment details are handled through the applicable payment service during checkout.
Please do not send full credit card numbers, passwords, or sensitive payment details by email or through customer service messages.
Shipping and returns
Dewalt offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destinations, customs handling, and package support are explained in that policy.
Dewalt also offers 30 Days Free Returns for eligible items as described in our Return Policy. Customers must contact customer service first to receive return instructions and return details before sending any item back.
Prohibited uses
You agree not to use Dewalt or its website for harmful, unlawful, misleading, or abusive activity.
Restricted activity
You may not use the website or store services for any purpose that violates these terms or disrupts the shopping experience.
- Submitting false, inaccurate, fraudulent, or misleading information.
- Attempting to interfere with website security, checkout systems, or store operations.
- Using automated tools to scrape, copy, overload, or misuse the website.
- Uploading or sending malicious code, spam, or harmful content.
- Impersonating another person or using payment information without authorization.
- Using Dewalt content, images, product data, or website materials in a way that violates these terms.
Intellectual property
Website content, page design, text, graphics, images, product presentation, and store materials are provided for shopping and informational use only.
Limited use
You may not copy, reproduce, sell, modify, distribute, or misuse Dewalt website content without permission, except as allowed for normal personal shopping use.
Third-party links
The website may include links or references to third-party websites or services. Dewalt is not responsible for third-party content, policies, or practices.
Website access
We may update, suspend, restrict, or discontinue any part of the website when needed for maintenance, security, store operations, or other reasons.
Errors and corrections
Product descriptions, prices, promotions, availability, images, or other website details may contain errors. Dewalt may correct errors at any time.
Policy references
Additional policies, including shipping, returns, and privacy information, may apply to your use of Dewalt and are part of the overall store experience.
Disclaimer
Dewalt provides the website, store features, product information, and related content for online shopping and customer support purposes. We work to keep information accurate and useful, but we do not promise that the website will always be uninterrupted, error-free, or fully current.
Product information is provided for customer convenience. Always review product details, sizing, compatibility, specifications, and other information before placing an order.
Limitation of liability
To the fullest extent permitted by applicable law, Dewalt is not responsible for indirect, incidental, special, or consequential losses related to website use, order issues, delays, product availability, third-party services, or inability to access the website.
Nothing in these terms is intended to limit rights that cannot be limited under applicable consumer protection requirements.
Changes to these terms
Dewalt may update these Terms of Service from time to time to reflect changes in store operations, website features, customer policies, payment processes, or other business needs.
When changes are made, the “Last updated” date near the top of this page will be revised. Continued use of the website after changes are posted means the updated terms apply to your use of Dewalt.
Contact information
If you have questions about these Terms of Service, your order, store policies, shipping, returns, product information, or account help, please contact Dewalt customer support.
Email: [email protected]
Thank you for using Dewalt
These Terms of Service help define a clear shopping experience for customers who browse, order, and contact Dewalt online.
